5 Ways to Create Meaningful Experiences With Your Customers

5 Ways To Create Meaningful Experiences With Your Customers

1. Respond Immediately

Celebrate their decision to invest in you. When a customer decides to use your products or service let them know that you are excited to share your wisdom with them. If they make the purchase online give them an immediate thank you and a sneak peak at what they will receive. When I coached individual clients I sent out their prosperity plan, empowering language document, and values list the moment they signed up even though we sometimes would not meet for weeks. It gave them a taste of what was coming and got them involved in the experience of being a coaching client. What can you give your clients and customers the moment they say “YES”?

2. Make It Personal

Personalize your responses to them. Know their names and recognize them. Tell them you appreciate them. Customize your emails to include their names. Call them by name when you speak to them and ask about their children, pets, or a project, whatever you know is special to them. To quote John Maxwell “People do not care how much you know until they know how much you care.”

3. Ask Them What They Want

Let them know you care about them and their needs. Ask your customers to identify their biggest challenges, what stops them, what areas do they most need support, and where do they really shine! Not only will you create more meaningful relationships, your customers will tell you what products and services they will buy from you! When you deliver what they ask for your clients will adore you!

4. Give Them Gifts

Everyone loves a little extra gift. I have purchased more than one lipstick or eyeliner to get that “Gift with Purchase” set. Give a little extra bonus when they buy. Giving them an extra info product when they opt in to your ezine or teleseminar is also is a great way to create memorable customer experiences. Send them birthday cards (or write on their Facebook wall) Everyone likes to be recognized and appreciated with a gift.

5. Share your Secrets

My 10-year-old son LOVES to hear stories about my childhood and the activities and antics I was up to when I was his age. The juicier the better! I tell him the secret feelings I experienced behind the story. He lies frozen in time and wide eyed next to me as I reveal my soul. I’m talking about a 100lb linebacker who is tough to stop (other than at meal time.) It got me thinking. If I can captivate his 10-year-old attention, maybe my customers would like to know more about the “behind the scenes” secrets too! Let your clients know how you felt when you were learning what you are teaching them. They will love you for it and feel more connected and less critical of themselves.

The point is… by giving a little extra you will create long-term relationships in your business and personal life. As you give more in the world, the world gives more back to you and in the process everyone is elevated. Our world blooms and transforms before our eyes. This is the path of Conscious Wealth.

©2009 -2010 Patricia Keating LLC

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Mindset Mentor Patti Keating publishes the award winning ezine “Focused Intentions” filled with hot tips and free tools to help you create wealth in ALL areas of your life. If you are ready to increase your income, create your ideal business and experience personal freedom get your FREE tips now at www.intentionscoaching.com

Emily K. Hanka, Holistic Professional Coach, certified Intrinsic ® Coach, Holistic Business/Organizational Coach, Health Coach

Achieving Ultimate Success

When you hear the word "success," what comes up for you?

What does success look like to you?

You might tell me success has everything to do with being financially wealthy. I would agree that financial abundance is a piece of being successful. And where else do you experience success in your life?

Consider success in,
-Your physical health,
-The health of your relationships,
-Your spiritual life,
-Your emotional and intellectual well-being.

Take a minute and jot down where you are experienceing success in your life right now.

Now, define what ULTIMATE success in your life would look like. Paint a picture in your mind and write down what success is to you:
-Physically
-Mentally
-Spiritually
-Relationally
-Financially

Make it specific and real in your mind - what is your ULTIMATE success in all areas of life?

REMEMBER: Success is a journey toward the life YOU choose. You will not "arrive" at some end-point of where you are finally "successful" because you are always growing, expanding and changing to be reaching to ever-greater heights.

Does this kind of self-work excite you? Propell you to continue reaching toward your dreams and your succes?

If so, join me for Open the Door - That's "IT"! - a workshop for women to discover what they truly want in one area of their lives and take it to the next leve. We are looking for any and all women who KNOW there is something more, who are FULL of positive energy, despite what may or may not be going on in their lives.

Join us - Tuesday, January 6th from 7-9pm in Edina at The Meta Institute.

Let's take it to the next level of TRUE wealth in all areas together.

Emily K. Hanka, Holistic Professional Coach, certified Intrinsic ® Coach, Holistic Business/Organizational Coach, Health Coach

Three Daily Success Habits that Transformed My Business...and My Life!

I recently read this article from Patti Keating and I want to share it with you!

As you read, pnder the following questions:
-What are you thinking in terms of your own habits?
-What are you wanting for yourself in creating successful habits?
-What is important to keep in mind going forward to implement successful habits FOR YOU?

E-mail me (emily@journeyconsultingandcoaching.com) with your insights and "ah-ha" moments - I'd love to write them up in a future blog entry and share them with clients and colleagues.


3 Daily Success Habits That Transformed My Business...and My Life!


Over the past several years I have immersed myself in personal development. My business is small business development and marketing. So most of the talks I give are on those subjects. But the more I explored personal growth and development the more I saw the connection between those small business owners who really take off a soar and the level of personal work they have done.

Why?

Your business will grow and expand in direct proportion to your willingness to grow and expand. Actually you must work harder on yourself than any other part of your business.

These are 3 Daily Habits I use that I learned on my personal growth path. I want to share them with you because they have helped to catapult my success.

1. Make Decisions Based Upon Who You Are Becoming Rather Than Who
You Are Now.

Once you know exactly what you want in your life, it's time to live from that place. This includes thinking, acting, dressing and most importantly feeling like the person who has achieved what you are intending. Study those who have reached your goal. Notice their confidence, their willingness to ask for what they want and to say no to what they do not want. Notice their generosity. Put these attributes in place in your own life and you will attract to you the very thing you want.

2. Surround Yourself With People Who Are Performing At The Level You
Want To Perform

Jim Rohn says that you are the average of the 5 people you spend the most time with. (Yikes!) Are you spending time with peole who are complaining about the weather and how broke they are? Add some new friends and peers to your group. Get out and meet people who are making things happen in the world. The best place to find them is at seminars and workshops. Successful people never settle for mediocrity. They invest in themselves and are continuously learning. You must also,. if you want to reach your goals.

3. Make Sure To Create Your Environments To Support Your Bigger Game

We always adapt to our environments. And our environments are always a reflection of who we are on the inside. This ongoing exchange powerfully creates our results. One quick way to expedite change is to makeover your environment. You can do this yourself with a quick check list or hire a professional organizer to assist you. Here is a sample of the check list I use. Once you have completed this test and cleaned up your environments, do a quick daily check in to make sure you are keeping yourself heading toward what you want!

Physical:
Is my car, home and office clutter free?

Are they a bold expression of who I am and the goals I have set for myself?

Do they pass the "I love it" test?

Consciousness:
Do I carefully filter everything I watch, read and listen to?

Have I let go of my limiting beliefs?

Do I have access to the information I need when I want it?

Self:
Do I know your unique talents and strengths?

Do I use them to reach my goals each day?

Am I authentic and confident about who I am?

Do I consider myself worthy to be loved, cared for and nurtured?

Body:
My clothing, hairstyle, eye glasses look great and reflect who I am.

My physical energy is high.

My body is strong and fit.

I am in excellent physical health.

The combination of these 3 simple success habits will help you stay focused on creating your business success and support you in living a joyful life!


E-mail me (emily@journeyconsultingandcoaching.com) with your insights and "ah-ha" moments - I'd love to write them up in a future blog entry and share them with clients and colleagues.

(c) 2008 Patti Keating
ABOUT THE AUTHOR
Patti Keating, is a Speaker, Success Trainer, and Mindset Mentor. To learn more about her and sign up for more FREE tips like these, visit her site at http://www.pattikeating.com


Emily K. Hanka, Holistic Professional Coach, certified Intrinsic ® Coach, Holistic Business/Organizational Coach, Health Coach